The distinct difference that separates good service and excellence service lies in the art of handling complaints and satisfying customers. That is the reason why customers come back time and again, to buy from you even though they can get the same thing elsewhere, for cheaper.
Take diving for instance, our buddy Marcus, not only offered to make the new cert divers feel at home, he also dive along side with them. It's the perfect example of not being afraid of gettting yourself wet. Being accomodating is being part of customer service, in fact, it enable you to understand better the situation, be it on land or underwater.
Our buddies have many talents unexplored, and it will only be visible on the island. Therefore, enough said for now, for those who sign up, kudos! For those still contemplating, and being fussy about every petty things, go take a number please, now.
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1 comment:
All those fuckers really pissing me off.... if you want to dive at Tenggol, come la... no need 1+2+3 invitations liao.... really mah 9 fan! :p
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